What sets us apart
Over 20 years industry experience
Approachable, family-owned specialists delivering honest advice and dependable heat pump repairs.
Remote fault support available
​Telephone and video troubleshooting to identify system issues prior to scheduling an engineer visit.
Fast help when your system stops performing
Heat pumps rarely fail without warning, and poor heating, strange noises or error codes usually point to a fault that needs proper diagnosis. We investigate the cause using specialist diagnostic equipment and hands-on technical knowledge, then explain the issue in plain language. That means you can make a clear decision before any repair work starts.
We carry out heat pump repairs for homes, schools, housing stock and public buildings helping you restore heating and hot water without rushing into a full replacement. Berkshire Hampshire Heatpumps Ltd supports homes and organisations throughout the South of England with a practical, honest approach, offering heat pump troubleshooting to locate issues efficiently. When your system is underperforming, we focus on getting it working safely and efficiently again.
What our customers say
B.H Heatpumps are an excellent company. After experiencing 2 years of issues with our A S.H.P we called B.H in to service it. We agreed a date that suited us, they turned up as planned, and after explaining the issues we had experienced for 2 years to Joe the B.H engineer, he diagnosed the fault, repaired it straight away as part of the service. Our system has never worked better since Joe's visit. The price was very reasonable too. Cannot fault this company. They are excellent.
What we can help you with
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Fault diagnosis using specialist equipment
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Emergency support for lost heating or hot water
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Remote troubleshooting by phone or video
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Warranty repairs with manufacturer liaison
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Servicing and repairs for homes, schools, housing stock and public buildings
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Air source and ground source systems
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Ventilation and heat recovery repairs
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Swimming pool heat pump servicing and repairs
Support that starts before a site visit
Some faults can be narrowed down over the phone or by video call, which can save you an unnecessary call-out fee if the issue is simple to identify. If your system needs hands-on attention, we arrange the earliest suitable appointment and come prepared to investigate the fault properly.
Our friendly and helpful office team listen to your needs and will liaise with manufacturers and our experienced engineers to take the stress out of booking your site visit to provide a seamless journey to resolving your issues. We repair more than standard domestic units, including heat recovery systems, ventilation systems and swimming pool heat pumps. Throughout the South of England, our team is often called when general heating knowledge is not enough and specialist heat pump experience matters.